Account Manager

Posted 13 hours ago

£30,000 - £35,000

Are you an Account Manager who genuinely loves working with people? Do you enjoy working closely with iconic brands, building trusted relationships, and understanding their world so you can deliver work that truly makes an impact?

We’re partnering with a highly respected, well-established agency to find an Account Manager to join their collaborative, multi-skilled team. This is an incredible opportunity to work with renowned not-for-profit organisations and purpose-driven brands whose work has a meaningful impact on people’s lives.

This role would suit someone who combines strong relationship-building skills with an interest in CRM, data-driven marketing or customer insight – someone who is curious, empathetic, and enjoys connecting strategy, data and real-world outcomes.  A core focus of this agency is investing in their staff with training and development opportunities that will help you to achieve your ambitions – it’s the perfect home to grow your career.

You’ll join a well-established, highly respected agency with a genuinely supportive and modern working culture. Hybrid working is standard, with a preference for two days per week in the Bath office, but there’s flexibility and trust around how people work best.

The Role

As Account Manager, you’ll act as the day-to-day lead across a portfolio of client accounts, building strong relationships and ensuring work is delivered smoothly, effectively and to a high standard.

You’ll spend time getting to know your clients properly, meeting them in person, understanding their challenges and ambitions, and working closely with internal specialists across CRM, data and marketing to deliver solutions that genuinely add value.

You’ll coordinate projects from brief through to delivery, ensuring timelines are clear, communication is seamless, and expectations are exceeded. You’ll also play a role in helping clients understand their data and customer journeys, supporting CRM and data-driven initiatives that improve engagement and performance.

This is a highly collaborative role, working as part of an experienced team in an agency environment that values curiosity, learning and client partnership.

Skills and Experience

• You might come from a CRM agency, digital agency, integrated agency, or relevant in-house role at a not-for-profit, perhaps with a fundraising background and CRM exposure
• You’ll love working with people and building strong, lasting client relationships, acting as a trusted point of contact
• Has experience in account management, client services or managing stakeholder relationships
• Has exposure to CRM, data marketing, customer insight or analytics modelling
• Is organised, proactive and comfortable managing multiple projects
• Communicates clearly and confidently with both clients and internal teams

Benefits

You’ll join a highly regarded agency that’s built a modern working culture that allows flexibility around when you’re in the office.  Two days a week in the Bath office if preferable because you learn so much through osmosis but there’s flexibility within that to make sure that your work, works for you.

You’ll work with iconic not-for-profit organisations and purpose-driven brands, helping deliver projects that make a meaningful difference. You’ll be part of a collaborative, multi-skilled team where learning and development are taken seriously.

The agency invests heavily in its people, offering structured personal development plans, formal training, presentation coaching, and opportunities to gain recognised marketing qualifications. Strengthening the team is a core focus, this is a home that will build you up stronger to exceed your ambitions.

There are also clear progression opportunities for someone who wants to grow their career in client leadership, CRM, or data-driven marketing.

Sound Good?

If you’re an Account Manager who loves working with people and wants to build meaningful client relationships in a purpose-driven, supportive environment, don’t wait, apply now.